Mastering WiFi Calling on Your Samsung Galaxy S21: A Complete Guide

In an era where smooth communication is essential, WiFi calling emerges as a transformative feature. This powerful capability enables you to make phone calls and send messages over a WiFi network instead of the traditional cellular network. For Samsung Galaxy S21 users, enabling WiFi calling can significantly enhance your connectivity, especially in areas with weak cellular reception. This comprehensive guide will walk you through the process of enabling WiFi calling on your Samsung Galaxy S21, along with valuable tips, benefits, and troubleshooting solutions to maximize your experience.

Understanding WiFi Calling

Before diving into the steps required to enable WiFi calling on your Samsung Galaxy S21, let’s ensure you have a clear understanding of what WiFi calling is and its benefits.

What is WiFi Calling?

WiFi calling allows users to make calls and send texts over a WiFi connection. This is particularly useful in locations where cellular service is subpar, such as remote areas, homes with thick walls, or crowded urban environments. By utilizing an internet connection, you can maintain clear and reliable communication without being tethered to traditional cell service.

Benefits of Using WiFi Calling

There are several advantages to using WiFi calling on your Galaxy S21:

  • Improved Call Quality: WiFi connections often lead to clearer calls without interruptions.
  • Reduced Cell Tower Dependency: You can stay connected even in weak cellular signal areas.

Prerequisites for Activating WiFi Calling

Before you enable WiFi calling on your Galaxy S21, ensure that you meet the following requirements:

1. Supported Carrier

Most major carriers support WiFi calling, but it’s essential to check if your specific service provider does. Major carriers like Verizon, AT&T, and T-Mobile typically provide this feature.

2. Strong WiFi Signal

For optimal performance, make sure your WiFi connection is stable and robust. A weak signal may hinder call quality.

3. Updated Software

Your Samsung Galaxy S21 should be running the latest software version. Keep your device updated by navigating to Settings > Software Update > Download and install.

Steps to Enable WiFi Calling on Samsung Galaxy S21

Now that you meet the prerequisites, let’s go through the steps to enable WiFi calling on your Samsung Galaxy S21.

Step 1: Access the Phone Settings

  1. Open the Settings app on your device. You can find the settings icon in your app drawer or swipe down from the top of the screen to access the quick settings menu.
  2. Scroll down and tap on Connections.

Step 2: Find WiFi Calling

  1. In the Connections menu, look for Wi-Fi calling. It may be listed under the More connection settings section, so tap on that if you don’t see it directly.
  2. Once you find it, tap on Wi-Fi calling.

Step 3: Enable WiFi Calling

  1. You will see a toggle switch at the top of the Wi-Fi calling screen. Tap the switch to turn it ON.
  2. Follow any prompts that may appear, which might include agreeing to certain terms or conditions regarding the feature.

Customizing Your WiFi Calling Preferences

Once WiFi calling is activated on your Galaxy S21, you might want to customize its settings to optimize your experience.

Choosing Your Calling Preferences

You can generally select how your phone handles calls when both WiFi and cellular are available:

  1. Return to the Wi-Fi calling settings.
  2. Look for options like Call preference or WiFi preferred. This option ensures that your phone uses WiFi for calls whenever available.

Handling Emergency Calls

Keep in mind that making emergency calls via WiFi calling can have different guidelines depending on the carrier. Ensure that your emergency address is updated and accurate within the WiFi calling settings to ensure the dispatcher can locate you if needed.

Common Issues and Troubleshooting

While enabling WiFi calling on your Samsung Galaxy S21 is usually seamless, you may occasionally encounter issues. Here’s how to troubleshoot common problems:

1. WiFi Calling Not Available

If you find that the WiFi calling option is grayed out or not available:

  • Ensure that you are connected to a stable WiFi network.
  • Check if your carrier supports WiFi calling on your plan.
  • Restart your device to refresh the connection.

2. Poor Call Quality

If your call quality is unsatisfactory, consider the following:

  • Move closer to your WiFi router for a stronger signal.
  • Disconnect other devices from the WiFi network to reduce bandwidth congestion.

3. Dropped Calls

Experiencing dropped calls can be frustrating. Make these adjustments:

  • Make sure your WiFi is stable and that your router is functioning correctly.
  • Disconnect from any VPNs or other networking tools that might impede connectivity.

How to Reset Network Settings

If problems persist, resetting your network settings may help. Be aware that this will erase all WiFi networks and Bluetooth connections.

  1. Go to Settings > General Management.
  2. Tap Reset > Reset Network Settings.
  3. Confirm the selection and wait for your device to reset.

Tips for Using WiFi Calling Effectively

To enhance your WiFi calling experience, consider the following tips:

1. Use Quality WiFi Networks

Select high-speed WiFi networks for the best calling experience. Avoid public or congested networks whenever possible.

2. Keep Your Device Charged

WiFi calling can consume additional battery life, so ensure that your device is adequately charged during important calls.

3. Update Regularly

Stay vigilant about software updates from Samsung. Regular updates can address bugs and improve performance.

Conclusion

WiFi calling on your Samsung Galaxy S21 is a robust feature that can ensure you stay connected, even when cellular coverage is lacking. By following this guide, you can seamlessly enable and optimize WiFi calling, ensuring high-quality communication wherever you are. Whether you are in a remote location or a crowded area with poor reception, this feature can significantly improve your experience and provide peace of mind when making important calls.

Don’t hesitate to customize your settings, troubleshoot issues, and take advantage of the benefits that WiFi calling has to offer. Enjoy the newfound freedom of effortless communication with your Samsung Galaxy S21!

What is WiFi Calling and how does it work on the Samsung Galaxy S21?

WiFi Calling is a feature that allows you to make and receive phone calls, as well as send and receive text messages, over a WiFi network instead of using your cellular network. This can be particularly useful in areas with weak cellular signals. On the Samsung Galaxy S21, the WiFi Calling feature leverages your internet connection to ensure that you can stay connected with friends, family, and colleagues without interruptions.

To use WiFi Calling, you need to ensure that your mobile carrier supports the feature and that it is enabled on your device. Once activated, your phone automatically switches between cellular and WiFi networks, depending on which has the stronger signal. This seamless transition allows you to maintain call quality without having to manually toggle settings.

How do I enable WiFi Calling on my Samsung Galaxy S21?

To enable WiFi Calling on your Samsung Galaxy S21, start by opening the “Settings” app on your phone. From there, scroll down and select “Connections,” then tap on “WiFi Calling.” You will see a toggle switch; turn it on to activate the feature. If prompted, follow any on-screen instructions to complete the setup process.

It’s worth noting that your carrier may require additional configuration, such as verifying your address for emergency services. Make sure you have WiFi access and a reliable internet connection to utilize this feature effectively. After enabling WiFi Calling, your device will display a “WiFi” indicator next to your carrier name when connected.

Are there any additional charges for using WiFi Calling on my Samsung Galaxy S21?

Generally, using WiFi Calling on your Samsung Galaxy S21 does not incur additional charges. However, this may depend on your mobile carrier’s policy. Most carriers treat calls made or received over WiFi as regular voice calls, which means that they are billed as per your existing plan, whether that’s through your minutes allowance or unlimited plan.

To ensure you’re not caught off guard by unexpected charges, it’s advisable to consult your carrier’s service agreements or contact their customer support. Some carriers might have specific terms regarding international calls or text messages sent over WiFi, so it’s always good to verify these details beforehand.

Can I use WiFi Calling internationally?

Yes, you can use WiFi Calling internationally, which can be very handy when traveling abroad. When you connect to a WiFi network, your phone will function as if you’re still in your home country. This means that you can make calls and send texts to U.S. numbers without incurring international roaming charges, as long as you’re connected to WiFi.

However, it’s essential to be aware of your carrier’s policies regarding international WiFi Calling. Some carriers may impose restrictions on roaming or may charge different rates for calls and messages sent to international numbers. Always double-check with your network provider to understand how charges may apply before making international calls over WiFi.

What should I do if WiFi Calling is not working on my Samsung Galaxy S21?

If WiFi Calling is not working on your Samsung Galaxy S21, start by checking that the feature is enabled in your settings. Go to “Settings,” then “Connections,” followed by “WiFi Calling,” and ensure the toggle is turned on. If it’s activated but still not functioning, try toggling the feature off and then back on. This simple step can sometimes resolve connectivity issues.

Next, ensure that you’re connected to a stable WiFi network with a strong signal. If your WiFi connection is weak or drops frequently, it may impact the performance of WiFi Calling. You can also try rebooting your router or resetting network settings on your phone. If problems persist, consider reaching out to your carrier’s customer support for further assistance.

Will WiFi Calling work if my phone is in Airplane Mode?

Yes, WiFi Calling can work when your Samsung Galaxy S21 is in Airplane Mode, but only if you have manually enabled WiFi. When your device is in Airplane Mode, all wireless communications—including cellular connections—are turned off. However, you can reactivate WiFi while leaving Airplane Mode enabled, allowing you to use WiFi Calling as long as you have a reliable internet connection.

To do this, simply pull down the notification shade and tap the WiFi icon to turn it on while keeping Airplane Mode enabled. Just remember that you will not have access to cellular networks for regular calls or texts, but you will be able to make and receive calls and messages using WiFi.

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