Furbo is an innovative pet camera designed to help you keep an eye on your furry friend when you’re not at home. One of the critical aspects of using Furbo effectively is ensuring it’s connected to the right Wi-Fi network. Whether you are moving to a new place, changing your internet service provider, or simply upgrading your router, knowing how to connect your Furbo to a new Wi-Fi is essential. In this comprehensive guide, we will explore the steps to successfully connect your Furbo to a new Wi-Fi network, troubleshooting tips, and additional features to enhance your experience.
Why Connect Furbo to New Wi-Fi?
Connecting your Furbo to a new Wi-Fi network is essential for several reasons:
- Accessibility: Wi-Fi connectivity allows you to monitor your pet anytime, anywhere, through the mobile app.
- Features: Access to features like two-way audio, barking alerts, and treat tossing requires a stable internet connection.
- Updates: Connecting to Wi-Fi enables your Furbo to receive firmware updates, ensuring it operates smoothly and securely.
Understanding how to manage these connections will allow you to fully utilize your Furbo’s capabilities.
Preparing for the Connection
Before you begin the process of connecting Furbo to a new Wi-Fi network, you need to prepare. Follow these steps:
1. Gather Your Equipment
Ensure you have the following items ready:
- Your Furbo device
- Smartphone or tablet with the Furbo app installed
- New Wi-Fi network name (SSID) and password
- A power outlet for the Furbo
2. Check Compatibility
Verify that your new Wi-Fi router is compatible with Furbo. Furbo typically works with:
- 2.4GHz Wi-Fi networks (5GHz networks are usually not supported)
- WPA and WPA2 security protocols
Having this information handy will save you time during the setup process.
Step-by-Step Guide to Connect Furbo to New Wi-Fi
Now that you are prepared, follow these detailed steps to connect your Furbo to a new Wi-Fi network.
1. Reset the Furbo Device
If you’re changing Wi-Fi networks, you’ll first need to reset the device. Here’s how:
- Locate the reset button on the back of your Furbo.
- Press and hold the button for about 5 seconds until the LED light on the front starts flashing orange.
This process restores the factory settings, allowing you to start fresh with the new Wi-Fi configuration.
2. Open the Furbo App
Once your Furbo is reset:
- Launch the Furbo app on your smartphone or tablet. Ensure you are logged into the correct account.
- If prompted, allow necessary permissions for the app to function correctly.
3. Add Your Device
Now, you will need to add your Furbo to the app:
- Tap on the “+” icon in the app to add a new device.
- Select your device type (Furbo).
- The app will search for available Furbo devices in your vicinity. When your device appears, tap on it.
4. Choose Your Wi-Fi Network
After selecting your Furbo:
- The app will prompt you to connect to a Wi-Fi network. Select your new Wi-Fi network from the list.
- Enter the password for your Wi-Fi network.
Ensure that you double-check the password for any typos, as mistakes here can prevent connection.
5. Connect to the Wi-Fi Network
Once you enter the Wi-Fi password:
- Wait for the app to establish a connection between your Furbo and the new network.
- The LED status light will indicate connection status:
- Solid blue means connected.
- Flashing red means connection failed.
If the connection fails, ensure your Wi-Fi is functioning correctly and that your Furbo is within range of the router.
6. Complete Setup
After a successful Wi-Fi connection:
- Follow any additional prompts in the app to complete the setup process.
- You may need to name your Furbo and customize your settings.
Troubleshooting Connection Issues
If you encounter any issues while connecting your Furbo to a new Wi-Fi network, consider the following troubleshooting tips:
1. Check Wi-Fi Signal
Ensure that your Furbo is within range of your Wi-Fi router. Obstructions like walls or furniture can weaken the signal. If necessary, reposition your router or the Furbo device.
2. Verify Wi-Fi Credentials
Double-check that you are entering the correct Wi-Fi network name and password. Small errors can lead to failed connections.
3. Restart Devices
Sometimes a quick restart can resolve connectivity issues. Restart both your Furbo and your Wi-Fi router:
- Unplug the Furbo from the power source for about 10 seconds and plug it back in.
- Restart your Wi-Fi router.
Once both devices are restarted, try connecting again.
4. Update the Furbo App
Ensure you are using the latest version of the Furbo app. Check for updates in the App Store or Google Play Store and install any available updates.
5. Reset Furbo Again
If you’re still experiencing issues after trying the above methods, perform another reset on your Furbo and repeat the setup steps. Occasionally, a fresh start can help resolve lingering connection problems.
Enhancing Your Furbo Experience
Once your Furbo is successfully connected to your new Wi-Fi network, you can take advantage of several features designed to enhance your pet monitoring experience:
1. Treat Tossing
One of the most exciting features of the Furbo is the ability to toss treats remotely. Fill the treat compartment with your pet’s favorite snacks and engage them while you are away.
2. Two-Way Audio
Two-way audio allows you to communicate with your pet. Use this feature to call your pet or soothe them during stressful situations.
3. Barking Alerts
Furbo’s barking alerts notify you when your pet is barking, so you can respond promptly. You can also adjust the sensitivity levels in the app settings.
Conclusion
Connecting your Furbo to a new Wi-Fi network is a straightforward process when you follow the steps above. With its advanced features and capabilities, Furbo becomes an invaluable tool for pet owners looking to keep tabs on their furry friends. Remember to troubleshoot calmly if you encounter any issues, and don’t hesitate to reach out to customer support if needed.
With your Furbo connected and fully operational, you can enjoy peace of mind knowing your pet is safe and sound while you are away, all at the touch of a button. Happy monitoring!
How do I reset my Furbo to connect to new Wi-Fi?
To reset your Furbo, locate the reset button, which is usually found on the bottom or back of the device. Press and hold the reset button for approximately 5 seconds until the LED light starts flashing. This indicates that your Furbo has been reset to its factory settings, which is essential when you want to connect it to a new Wi-Fi network.
Once your Furbo has been reset, you will need to set it up again using the Furbo app. Ensure that you have your new Wi-Fi network name and password ready to input during the setup process. Follow the app’s instructions to connect your Furbo to the new network and start enjoying its features once more.
Can I connect my Furbo to a 5GHz Wi-Fi network?
Yes, Furbo devices are compatible with both 2.4GHz and 5GHz Wi-Fi networks. However, it is important to note that if your router is set to dual-band, the Furbo may perform better when connected to a 2.4GHz network. This is because 2.4GHz networks tend to provide a stronger signal over longer distances, which can be beneficial in larger homes.
If you prefer to connect your Furbo to a 5GHz network, make sure that you are within range of the router and that the Furbo’s software is updated. During the setup process in the Furbo app, simply select your desired 5GHz network from the list and enter the password to establish the connection successfully.
What should I do if my Furbo cannot find the new Wi-Fi network?
If your Furbo is unable to find your new Wi-Fi network during the setup process, first check to ensure that your Wi-Fi is turned on and functioning correctly on the router. Additionally, verify that your Furbo is within range of the Wi-Fi signal. If the device is too far from the router, it may struggle to connect.
If everything appears to be in order but the Furbo still cannot find the network, try restarting both your router and the Furbo. This can help reset any connection issues. After restarting, attempt the setup process again through the Furbo app to see if your device can now detect the new Wi-Fi network.
Why does my Furbo keep disconnecting from Wi-Fi?
Frequent disconnections from Wi-Fi could be caused by various factors, including weak signals, interference from other electronic devices, or network congestion. Ensure that your Furbo is positioned as close to the router as possible to receive a strong signal. Eliminating any obstructions or electronic interference will also help maintain a stable connection.
Moreover, check if your Wi-Fi router requires an update or if it’s experiencing issues. Restarting your router may resolve temporary problems. Additionally, check for any software updates for your Furbo device via the Furbo app, as updates can improve connectivity and overall performance.
Can I use Furbo when I’m not at home?
Yes, you can use your Furbo even when you are not at home, as long as your device is connected to the Wi-Fi network and you have internet access on your smartphone. The Furbo app allows you to monitor your pet remotely, check live video feeds, and communicate with your furry friend from anywhere.
To ensure seamless usage away from home, it is essential to have a stable internet connection on both your Furbo and your mobile device. Additionally, enable notifications in the Furbo app to receive alerts about your pet’s activity, ensuring you remain connected regardless of your location.
How can I troubleshoot common Furbo connection issues?
To troubleshoot common connection issues with your Furbo, start by ensuring that your device is within the Wi-Fi range and that you have entered the correct Wi-Fi password during the setup process. It’s advisable to check if other devices in your home can connect to the Wi-Fi network, as this can help identify if the issue is with the Furbo or the network itself.
If the Furbo still experiences connection problems, try resetting the device and going through the setup process again. Restarting your router can also resolve network-related issues. If difficulties persist, consult the help section in the Furbo app or reach out to Furbo customer support for further assistance.
How can I check if my Furbo is properly connected to Wi-Fi?
To check if your Furbo is properly connected to Wi-Fi, open the Furbo app on your smartphone and check the connection status displayed on the main screen. If the Furbo is connected, you should see a green light indicator on the device. If the connection fails, there may be a red or blinking light instead.
Additionally, you can try accessing the live camera view through the app. If you can see the video feed and control the treat dispenser without delay, your Furbo is successfully connected to the Wi-Fi. If there are issues or interruptions in the feed, consider troubleshooting your Wi-Fi connection or checking for device updates to ensure optimal performance.