Are you experiencing connectivity issues with your Ring device? Or perhaps you’ve recently changed your WiFi network and need to update your Ring device’s settings? Changing the WiFi network on your Ring device is a relatively straightforward process that can be completed in a few simple steps. In this article, we’ll walk you through the process of changing the WiFi network on your Ring device, as well as provide some troubleshooting tips to help you resolve any connectivity issues.
Why Change Your Ring Device’s WiFi Network?
There are several reasons why you may need to change your Ring device’s WiFi network. Some of the most common reasons include:
- You’ve recently changed your WiFi network or router and need to update your Ring device’s settings.
- You’re experiencing connectivity issues with your Ring device and need to switch to a different network.
- You’ve moved to a new location and need to connect your Ring device to a new WiFi network.
Preparation is Key
Before you start the process of changing your Ring device’s WiFi network, there are a few things you’ll need to do to prepare. These include:
- Make sure you have your Ring device’s login credentials handy. You’ll need these to access your device’s settings.
- Ensure that your new WiFi network is up and running. You can do this by connecting to the network with your smartphone or computer.
- Have your Ring device’s serial number ready. You can find this on the back or bottom of your device.
Changing Your Ring Device’s WiFi Network: A Step-by-Step Guide
Changing your Ring device’s WiFi network is a relatively straightforward process that can be completed in a few simple steps. Here’s how to do it:
Step 1: Open the Ring App
The first step in changing your Ring device’s WiFi network is to open the Ring app on your smartphone or tablet. You can download the Ring app from the App Store or Google Play Store if you haven’t already.
Logging In
Once you’ve opened the Ring app, you’ll need to log in to your account. Enter your email address and password, and then tap “Log In” to access your account.
Step 2: Access Your Device’s Settings
Once you’re logged in to your account, you’ll need to access your device’s settings. To do this, tap on the three horizontal lines in the top left corner of the screen, and then select “Devices” from the menu.
Selecting Your Device
Next, select the device you want to change the WiFi network for. You can do this by tapping on the device’s name or icon.
Step 3: Change Your WiFi Network
Once you’ve selected your device, you’ll need to change your WiFi network. To do this, tap on “Device Settings” and then select “WiFi Settings” from the menu.
Entering Your WiFi Network Details
Next, enter your new WiFi network details. You’ll need to enter your network’s name (SSID) and password. Make sure to enter the correct details, as incorrect information can prevent your device from connecting to the network.
Step 4: Save Your Changes
Once you’ve entered your WiFi network details, tap “Save” to save your changes. Your device will then attempt to connect to the new network.
Troubleshooting Tips
If you’re experiencing connectivity issues with your Ring device, there are a few troubleshooting tips you can try to resolve the issue. These include:
- Restarting your device: Sometimes, simply restarting your device can resolve connectivity issues.
- Checking your WiFi network: Ensure that your WiFi network is up and running, and that you’re entering the correct network details.
- Moving your device closer to your router: If you’re experiencing connectivity issues, try moving your device closer to your router to see if this resolves the issue.
Common Issues and Solutions
Here are some common issues you may experience when changing your Ring device’s WiFi network, along with some solutions:
- Issue: My device won’t connect to the new network.
- Solution: Check that you’ve entered the correct network details, and that your network is up and running. Try restarting your device and see if this resolves the issue.
- Issue: I’ve forgotten my WiFi network password.
- Solution: Check your router’s documentation or contact your internet service provider to retrieve your password.
Conclusion
Changing your Ring device’s WiFi network is a relatively straightforward process that can be completed in a few simple steps. By following the steps outlined in this article, you should be able to change your WiFi network and resolve any connectivity issues you’re experiencing. Remember to always check that you’ve entered the correct network details, and that your network is up and running. If you’re still experiencing issues, try restarting your device or moving it closer to your router.
What is the purpose of changing the WiFi network on my Ring device?
Changing the WiFi network on your Ring device is necessary when you switch to a new internet service provider, move to a new location, or change your WiFi network’s name or password. This ensures that your Ring device remains connected to the internet and continues to function properly. If you don’t update the WiFi network on your Ring device, it may lose its connection and stop working.
To change the WiFi network on your Ring device, you’ll need to access the Ring app and follow the in-app instructions. The process is relatively straightforward and can be completed in a few minutes. Make sure you have your new WiFi network’s name and password ready before starting the process.
Do I need to reset my Ring device before changing the WiFi network?
No, you don’t need to reset your Ring device before changing the WiFi network. The Ring app allows you to update the WiFi network settings without resetting the device. However, if you’re having trouble connecting your Ring device to the new WiFi network, you may need to reset the device to its factory settings. This will erase all your custom settings, so it’s recommended to try updating the WiFi network settings first.
If you do need to reset your Ring device, you can do so by pressing and holding the reset button until the light on the device flashes. Then, you can set up the device again using the Ring app. Make sure to have your WiFi network’s name and password ready before resetting the device.
How do I change the WiFi network on my Ring device using the Ring app?
To change the WiFi network on your Ring device using the Ring app, follow these steps: Open the Ring app, tap on the three horizontal lines on the top left corner, and select “Devices.” Choose the device you want to update, tap on “Device Settings,” and select “WiFi Settings.” Enter your new WiFi network’s name and password, and tap “Save Changes.”
Once you’ve updated the WiFi network settings, your Ring device will automatically connect to the new network. If you encounter any issues during the process, you can refer to the Ring app’s troubleshooting guide or contact Ring’s customer support for assistance.
Can I change the WiFi network on my Ring device using a computer?
No, you can’t change the WiFi network on your Ring device using a computer. The Ring app is only available on mobile devices, and you need to use the app to update the WiFi network settings. However, you can use a computer to access your Ring account and view your device’s settings, but you won’t be able to change the WiFi network settings.
If you don’t have access to a mobile device, you can ask someone to help you update the WiFi network settings using their mobile device. Alternatively, you can contact Ring’s customer support for assistance.
How long does it take to change the WiFi network on my Ring device?
Changing the WiFi network on your Ring device typically takes a few minutes. The exact time may vary depending on your internet connection speed and the device’s response time. Once you’ve updated the WiFi network settings, your Ring device will automatically connect to the new network.
If you encounter any issues during the process, it may take longer to resolve the problem. In some cases, you may need to restart your Ring device or router to complete the process.
Will changing the WiFi network on my Ring device affect its functionality?
Changing the WiFi network on your Ring device should not affect its functionality. Your Ring device will continue to work as usual, and you’ll be able to access its features and settings through the Ring app. However, if you encounter any issues during the process, you may experience some temporary disruptions to your device’s functionality.
If you notice any issues with your Ring device after changing the WiFi network, you can try restarting the device or contacting Ring’s customer support for assistance.
What should I do if I encounter issues while changing the WiFi network on my Ring device?
If you encounter issues while changing the WiFi network on your Ring device, you can try restarting the device or router to resolve the problem. You can also refer to the Ring app’s troubleshooting guide or contact Ring’s customer support for assistance. Make sure to have your WiFi network’s name and password ready when troubleshooting the issue.
If you’re still having trouble, you can try resetting your Ring device to its factory settings. This will erase all your custom settings, so it’s recommended to try other troubleshooting steps first.